Roadmunk

Error with new account signup
Resolved·Degraded performance

This incident has been resolved.

Tue, Apr 4, 2023, 08:48 PM
(2 years ago)
·
Affected components
Authentication
Updates

Resolved

This incident has been resolved.

Tue, Apr 4, 2023, 08:48 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Existing customers are not impacted at all. New accounts may continue to be impacted.

Mon, Apr 3, 2023, 08:45 PM(1 day earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Existing customers are not impacted at all. New accounts may continue to be impacted.

Mon, Apr 3, 2023, 04:59 PM(3 hours earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Existing customers are not impacted at all. New accounts may continue to be impacted.

Mon, Apr 3, 2023, 04:41 PM(17 minutes earlier)

Identified

The issue has been identified and a fix is being implemented.

Existing customers as well as invites are not impacted at all.

Mon, Apr 3, 2023, 03:45 PM(56 minutes earlier)

Investigating

We are continuing to investigate this issue.

Existing customers as well as invites are not impacted at all.

Mon, Apr 3, 2023, 03:25 PM(19 minutes earlier)

Investigating

We are continuing to investigate this issue.

Existing customers as well as invites are not impacted at all.

Mon, Apr 3, 2023, 03:02 PM(23 minutes earlier)

Investigating

We have observed an elevated error rate for new account signups. We are continuing to investigate this issue.

Existing customers as well as invites are not impacted at all.

Mon, Apr 3, 2023, 02:51 PM(10 minutes earlier)

Investigating

We are currently investigating this issue.

Existing customers as well as invites are not impacted at all.

Mon, Apr 3, 2023, 02:39 PM(11 minutes earlier)
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